Q. I hear a 'burbling' noise on some stations.
A. If the signal strength is too low, a break-up in reception can occur. This sound is the result. Make sure that Pico's antenna is fully extended and in an upright position. If the problem persists, move Pico™ to another location or check that you are in an area where reception of this station is possible (visit www.ukdigitalradio.com/coverage to check).
Q. I get a '?' before some stations in my station list, and don't seem to be able to select them.
A. '?' before a station name means that it is either inactive or unavailable. This can be because they are not currently broadcasting, you are outside their broadcast area or you have simply lost reception. To remove inactive or unavailable stations press the MENU button and go to the 'Prune Stations' option (available through the Station Order menu), see page 8.
Q. I get a 'No stations available' message?
A. Make sure that your antenna is fully extended and vertical. Check the signal strength and move Pico™ to another location if necessary.
Q. Sometimes when I'm listening to Pico the volume dips slightly and the sound becomes distorted.
A. A loss of volume, sound quality and/or reception sensitivity usually indicates that Pico's internal battery needs to be charged.
Q. Even after I've given Pico a full charge, the battery doesn't seem to last very long. Certainly not as long as it used to.
A. It sounds like Pico's internal battery needs to be replaced. Replacement batteries are available as a spare part, call 01555 66 61 61.